Customer Support

A real person reads every message.

πŸ“§ Email [email protected] β€” we reply within 1 business day.

Before you email

Most questions are answered faster by one of these:

πŸ“¦ Where's my order?

Track your order with the link from your confirmation email, or the order number itself.

πŸ•’ How long does it take?

Each shirt is printed to order: 2–5 business days to print, then 5–10 to arrive. Shipping details.

↩️ Wrong size or a problem?

30 days to make it right β€” replacement, exchange or refund. Returns policy.

πŸ“ What size should I get?

Every product page has a size chart measured flat. Our tees are a standard unisex fit.

Problems with a design you made

If you designed a shirt here and something looks wrong β€” the artwork is soft, the background didn't come out clean, or the words aren't what you typed β€” email us before it goes to print if you can. Custom orders are held briefly after checkout so they can still be changed; the link to do that is in your confirmation email.

Didn't recognize a charge?

Charges from this store appear on your statement as USASHIRT. If you see something you don't recognize, please email us first β€” we can look it up and refund it the same day, which is faster than a bank dispute.

Reaching us

[email protected]

USAshirt is a brand of Engineered Everything LLC, Charleston, South Carolina. Shirts are made in the USA on American-made blanks, and printed in the USA.